Daimler Truckers North America is recalling certain 2020 Western Star 4900 trucks with suspension hardware that may separate, increasing crash risk. Owners must have screws inspected and corrected free of charge.
If the screws are not long enough to engage the corresponding nuts, the hardware may separate from the suspension system, becoming a road hazard, increasing the risk of a crash and/or injury.
Daimler Truckers North America is recalling 2020 Western Star 4900 trucks with suspension hardware that could separate, creating a road hazard and increasing crash risk. Owners must have the lower rear pivot cap screws checked and corrected by dealers at no cost.
If the screws are too short, they won't lock properly with the nuts. This can cause the hardware to separate from the suspension, becoming a road hazard that might lead to a crash or injury.
Owners of 2020 Western Star 4900 trucks with certain suspension hardware are affected. Drivers using these vehicles without the fix are at risk of a crash or injury.
Check if your 2020 Western Star 4900 has the lower rear pivot cap screws that may not be long enough to engage the nuts. The recall covers vehicles sold from October 30, 2020, with specific suspension hardware.
Call 1-800-547-0712 to confirm your vehicle is affected and schedule a free inspection.
Dealers will check the lower rear pivot cap screws for proper length and correct them if needed at no cost.
DTNA will notify owners, and dealers will inspect the lower rear pivot cap screws for the proper length, correcting the hardware as necessary, free of charge. The recall began October 30, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-862.
2020 Western Star 4900 trucks with certain suspension hardware that may have screws too short to lock properly.
Check if your 2020 Western Star 4900 has the lower rear pivot cap screws that may not be long enough to engage the nuts.
Contact DTNA customer service at 1-800-547-0712 to schedule a free inspection and correction by a dealer.
We’ve drafted a message you can send Western Star to request your refund or repair — edit it as you like.
Subject: Recall 20V539000 — Western Star Western Star Hello, I own a Western Star that is covered by recall 20V539000 from Western Star. The official recall notice states: DTNA will notify owners, and dealers will inspect the lower rear pivot cap screws for the proper length, correcting the hardware as necessary, free of charge. The recall began October 30, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-862. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
