Daimler Trucks North America recalls 2017-2020 Western Star 4900 trucks due to risk of baggage/sleeper doors separating while moving, potentially causing injuries or crashes.
A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
Daimler Trucks North America is recalling certain 2017-2020 Western Star 4900 trucks because doors can separate from the vehicle while moving, increasing crash risk. Owners must have the door reinforcement clips installed to prevent this issue.
The adhesive bond holding the baggage or sleeper side door to the vehicle may fail while moving. This separation can cause road debris to enter the vehicle, increasing injury or crash risk.
Owners of 2017-2020 Western Star 4900 trucks are affected. Truck drivers using these vehicles are most at risk due to potential door separation during motion.
Check for Western Star 4900 trucks manufactured between 2017 and 2020. The recall covers vehicles with adhesive bonds that may fail, allowing doors to separate from hinges.
Call 1-800-547-0712 to confirm your vehicle is affected and schedule the free reinforcement clip installation.
Dealers will install mechanical fasteners on each door hinge to prevent separation during motion.
DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
The adhesive bond may fail allowing baggage or sleeper side doors to separate from the vehicle while moving, increasing crash risk.
Check if your Western Star 4900 truck was manufactured between 2017 and 2020.
Contact DTNA customer service at 1-800-547-0712 to schedule free installation of reinforcement clips on the door hinges.
We’ve drafted a message you can send Daimler Trucks North America to request your refund or repair — edit it as you like.
Subject: Recall 19V722000 — Daimler Trucks North America Daimler Trucks North America Hello, I own a Daimler Trucks North America that is covered by recall 19V722000 from Daimler Trucks North America. The official recall notice states: DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
