Thor is recalling 2020 Freedom Elite motorhomes due to potential air bag wiring damage that could cause unintended deployment or failure during crashes, increasing injury risk. Owners should contact Thor or Mercedes-Benz for free repairs.
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Thor is recalling certain 2020 Freedom Elite motorhomes because the wiring harness for front seats might be damaged, causing side air bags to deploy unexpectedly or fail during crashes. This could lead to injuries for vehicle occupants.
If the wiring harness is damaged, the side air bag may deploy unexpectedly or not deploy when needed during a crash. This can happen because the wiring could become jammed in the swivel seat frames, especially during movement.
Owners of 2020 Thor Freedom Elite motorhomes with swivel seats are affected. Those who use the vehicle for travel or frequent movement of seats are at higher risk.
Check for 2020 Freedom Elite motorhomes with swivel seats. The recall covers models built on Sprinter Van chassis with specific seat configurations.
Call 1-877-855-2867 to confirm if your motorhome is affected and schedule a repair.
Mercedes-Benz dealers will inspect and repair the wiring harness for free, adding clips or cable ties as needed.
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.
The wiring harness for front seats may be routed incorrectly and could become damaged in swivel seat frames, causing air bags to deploy unexpectedly or fail during crashes.
Check if your 2020 Freedom Elite motorhome has swivel seats and was built on a Sprinter Van chassis with specific seat configurations.
The recall began August 13, 2020, but no specific deadline is mentioned for repairs.
We’ve drafted a message you can send Thor to request your refund or repair — edit it as you like.
Subject: Recall 20V444000 — Thor Thor Hello, I own a Thor that is covered by recall 20V444000 from Thor. The official recall notice states: Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
