PORSCHE CAYENNE (2020) recall — Seats
Porsche recalls 2020-2021 Cayenne models with potential front passenger airbag failure. Owners must contact dealers for free heating element installation to prevent injury risk.
Use caution until it’s fixed
The front passenger air bag may fail to deploy, increasing the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Porsche is recalling certain 2020-2021 Cayenne models due to a front passenger airbag that may fail to deploy during a collision. This could increase injury risk if the airbag doesn't activate properly. Read more at govinfonow.com/recall/79965-porsche-2020-cayenne-seats-recall-airbag-deployment-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/79965-porsche-2020-cayenne-seats-recall-airbag-deployment-risk · Updated October 4, 2026 · Official notice: NHTSA #21V318000
Cite this page
“Porsche 2020 Cayenne Seats Recall: Airbag Deployment Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/79965-porsche-2020-cayenne-seats-recall-airbag-deployment-risk. Based on NHTSA recall #21V318000 (https://www.nhtsa.gov/recalls?nhtsaId=21V318000).
Why it’s dangerous
The passenger seat back heating element wasn't properly installed, which can affect the vehicle's Occupant Classification System. This system helps determine when airbags should deploy during a crash. If it malfunctions, the airbag might not activate in a collision, increasing injury risk.
Who’s affected
Owners of 2020-2021 Porsche Cayenne models (GTS, GTS Coupe, Coupe, S Coupe, E-Hybrid Coupe) are affected. Front passenger occupants are at higher risk if the airbag fails to deploy.
How to tell if you have this one
Check if your 2020-2021 Porsche Cayenne model includes the GTS, GTS Coupe, Coupe, S Coupe, or E-Hybrid Coupe variants. The recall was notified to owners via mail on June 25, 2021.
- Brand
Porsche- Category
Vehicle
What to do — step by step
Contact Porsche Customer Service
Call 1-800-767-7243 to schedule a free heating element installation at a dealer.
Get Free Heating Element Installation
Dealers will install the heating element at no cost to fix the issue with the passenger seat back.
What NHTSA says to do
Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.
Questions people ask
Why is this recall happening?
The passenger seat back heating element wasn't installed correctly, which can affect the Occupant Classification System and cause the front passenger airbag to fail during a collision.
What models are affected?
2020-2021 Porsche Cayenne models including GTS, GTS Coupe, Coupe, S Coupe, and E-Hybrid Coupe variants.
How do I get the fix?
Contact Porsche customer service at 1-800-767-7243 to schedule a free heating element installation at a dealer.
Contact Porsche
We’ve drafted a message you can send Porsche to request your refund or repair — edit it as you like.
Subject: Recall 21V318000 — Porsche Porsche Hello, I own a Porsche that is covered by recall 21V318000 from Porsche. The official recall notice states: Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #21V318000 (May 5, 2021)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.