Polaris recalls 2020 Slingshot SL models with rearview camera that may freeze in reverse, increasing crash risk. Owners must update Ride Command software by July 28, 2023.
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Polaris is recalling 2020 Slingshot SL models because the rearview camera may freeze when shifting into reverse, reducing rear visibility and increasing crash risk. This affects vehicles that were updated with Ride Command software. Owners must update the software to fix the issue.
The rearview camera image can freeze and show a blank screen when shifting into reverse. This reduces the driver's ability to see behind the vehicle, increasing the chance of a crash.
Owners of 2020 Slingshot SL models with Ride Command software are affected. Riders who frequently use reverse gear may be at higher risk due to reduced rear visibility.
Check if your vehicle has a 2020 Slingshot SL model with Ride Command software. The recall covers vehicles from 2020 to 2023 that were updated with Ride Command software.
Dealers will update the Ride Command software to fix the rearview camera issue. This is required to restore proper rear visibility.
Owners can contact Polaris at 1-855-863-2284 for assistance with the software update or to confirm eligibility.
Dealers will update the Ride Command software. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Polaris' customer service at 1-855-863-2284. Polaris' number for this recall is T-23-03.
The rearview camera may freeze and show a blank screen when shifting into reverse, reducing rear visibility and increasing crash risk.
Your vehicle is affected if it is a 2020 Slingshot SL model with Ride Command software, as this recall covers 2020-2023 Slingshot SL models updated with Ride Command software.
You must update the Ride Command software by July 28, 2023, or contact Polaris customer service at 1-855-863-2284 for assistance.
We’ve drafted a message you can send Polaris to request your refund or repair — edit it as you like.
Subject: Recall 23V466000 — Polaris Polaris Hello, I own a Polaris that is covered by recall 23V466000 from Polaris. The official recall notice states: Dealers will update the Ride Command software. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Polaris' customer service at 1-855-863-2284. Polaris' number for this recall is T-23-03. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.