PACCAR is recalling 2020 Peterbilt 520 trucks with potentially fractured rear axle output shafts that could detach and cause crashes. Owners must contact customer service for free repairs.
If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.
PACCAR is recalling 2020 Peterbilt 520 trucks because their rear axle output shafts might fracture during use, causing the shaft to detach and increase crash risk. This recall affects vehicles that were manufactured with improper heat treatment of the shafts.
If the rear axle output shaft fractures, it can become a road hazard by detaching from the vehicle. This detachment increases the risk of a crash, potentially causing serious injury or death.
Owners of 2020 Peterbilt 520 trucks are affected. Drivers using these trucks with potentially fractured rear axle output shafts face a higher risk of crash due to the detachment hazard.
Check if your 2020 Peterbilt 520 truck has a rear axle output shaft that was heat-treated improperly during manufacturing. The recall covers vehicles with specific PACCAR numbers: 19KWE and 19PBG.
Reach out to PACCAR customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220 to schedule a free inspection and repair.
Dealers will inspect and replace the rear axle output shafts if necessary at no cost to the owner.
PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 19KWE and 19PBG.
The rear axle output shafts may have been improperly heat-treated during manufacturing, which could cause them to fracture and detach, increasing crash risk.
Check if your 2020 Peterbilt 520 has PACCAR numbers 19KWE or 19PBG, which indicate the specific model affected by this recall.
Contact PACCAR customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220 to schedule a free inspection and repair of the rear axle output shafts.
We’ve drafted a message you can send Peterbilt to request your refund or repair — edit it as you like.
Subject: Recall 19V911000 — Peterbilt Peterbilt Hello, I own a Peterbilt that is covered by recall 19V911000 from Peterbilt. The official recall notice states: PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 19KWE and 19PBG. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
