Jaguar recalls certain 2019-2024 I-Pace vehicles due to high-voltage battery overheating risk. Owners must park and charge outside until repair. Free software update or battery replacement available.
The high-voltage battery overheating increases the risk of a fire.
Jaguar is recalling some 2019-2024 I-Pace electric vehicles because their high-voltage battery can overheat and cause fire. This means owners should stop using the vehicle while charging and wait for a free repair.
The high-voltage battery in these vehicles can overheat during charging, increasing the risk of fire. This overheating may occur even when the vehicle is parked and not in use.
Owners of 2019-2024 Jaguar I-Pace vehicles are affected. Drivers who charge the vehicle indoors or near flammable materials are at higher risk.
Check if your vehicle has a 2019-2024 model year. The recall was announced in July 2023 and affects all I-Pace vehicles in this range.
Stop using the vehicle while charging and park it away from structures until the repair is complete.
The battery energy control module software will be updated by a dealer or through an over-the-air update.
Battery modules may be replaced as necessary during the repair process.
Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
Check if your vehicle is a 2019-2024 model year. The recall was announced in July 2023.
Yes, repairs including software updates and battery module replacements are free of charge.
Contact Jaguar customer service at 1-800-452-4827 or visit a dealer for the repair.
We’ve drafted a message you can send Jaguar to request your refund or repair — edit it as you like.
Subject: Recall 23V369000 — Jaguar Jaguar Hello, I own a Jaguar that is covered by recall 23V369000 from Jaguar. The official recall notice states: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
