Isuzu recalls 2018-2021 FTR vehicles for potential electrical fire risk due to broken ground cable causing starter to heat up. Free replacement of cables and power steering hose.
If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
Isuzu is recalling certain 2018-2021 FTR trucks because a broken ground cable can cause the starter to heat up and potentially rupture, increasing fire risk. Owners should have the ground cable and power steering hose inspected and replaced if damaged.
If the ground cable breaks at the starter connection, repeated starting attempts cause the starter to ground through the power steering hose. This heats the hose, which can rupture and cause a fire.
Owners of 2018-2021 Isuzu FTR trucks and Chevrolet 6500XD vehicles are affected. Drivers who frequently start the vehicle with a broken ground cable are at higher risk.
Check for a broken ground cable at the starter motor connection. The recall covers 2018-2021 Isuzu FTR and Chevrolet 6500XD vehicles sold between October 2018 and 2021.
Check if the ground cable connecting the starter motor to the vehicle frame is broken at the starter-side eyelet.
If the power steering hose shows damage, replace it immediately to prevent fire risk.
Isuzu owners should call 1-866-441-9638 or Chevrolet owners should call 1-800-862-4389 for free replacement of cables and hoses.
Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
The ground cable can break at the starter connection, causing repeated starting attempts to heat up the power steering hose and potentially cause a fire.
This recall covers 2018-2021 Isuzu FTR and Chevrolet 6500XD vehicles. Check for a broken ground cable at the starter motor connection.
Replace the power steering hose immediately to prevent fire risk, as the recall includes free replacement for affected vehicles.
The recall began October 9, 2020, but there is no specific deadline for repairs as replacements are free and can be done at any time.
We’ve drafted a message you can send Isuzu to request your refund or repair — edit it as you like.
Subject: Recall 20V554000 — Isuzu Isuzu Hello, I own a Isuzu that is covered by recall 20V554000 from Isuzu. The official recall notice states: Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
