Isuzu recalls 2018-2020 FTR vehicles with loose steering jam nuts that increase turning radius, raising crash risk. Owners must get free replacement nuts and torque adjustments.
If the vehicle's turning radius is increased, there is an increased risk of a crash.
Isuzu is recalling certain 2018-2020 FTR trucks because a loose steering jam nut can increase the turning radius during left turns, potentially causing crashes. This affects vehicles where the jam nut may loosen over time, making the vehicle more prone to accidents.
The jam nut for the steering stopper bolt on the left front knuckle may loosen, allowing the bolt to back away from the steering knuckle. This increases the turning radius during left turns, making the vehicle more likely to crash in situations requiring tight turns.
Owners of 2018-2020 Isuzu FTR trucks and Chevrolet 6500XD vehicles are affected. Drivers who frequently make sharp left turns are at higher risk due to the potential for increased turning radius.
Check if your vehicle is a 2018-2020 Isuzu FTR or Chevrolet 6500XD model. The recall began July 19, 2019, and affects vehicles with the specific steering jam nut that may loosen over time.
Call 1-866-441-9638 to schedule a free replacement of the steering jam nuts.
Dealers will replace the existing left and right jam nuts with Grade 8 jam nuts, torque to a new specification, and apply Loctite.
Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019. Owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389. Isuzu's number for this recall is V1902.
The jam nut for the steering stopper bolt on the left front knuckle may loosen over time, allowing the bolt to back away from the steering knuckle and increasing the turning radius during left turns.
Your vehicle is affected if it is a 2018-2020 Isuzu FTR or Chevrolet 6500XD model, as the recall began July 19, 2019.
Contact Isuzu customer service at 1-866-441-9638 to schedule a free replacement of the steering jam nuts with the correct specifications.
We’ve drafted a message you can send Isuzu to request your refund or repair — edit it as you like.
Subject: Recall 19V467000 — Isuzu Isuzu Hello, I own a Isuzu that is covered by recall 19V467000 from Isuzu. The official recall notice states: Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019. Owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389. Isuzu's number for this recall is V1902. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
