Ford is recalling 2020-2025 Explorer vehicles with second-row seat switches that may bind, causing seats to unlatch unexpectedly during driving. Owners must have seats inspected by dealers for free.
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Ford is recalling certain 2020-2025 Explorer vehicles because the second-row seat switches can bind or stick, potentially causing seats to unlatch, fold, or slide unexpectedly while driving. This increases the risk of injury during a crash.
The seat switch for second-row outer seats can bind or stick, causing the seats to unlatch, fold, or slide unexpectedly while driving. This could lead to the occupant not being properly restrained during a crash, increasing injury risk.
Owners of 2020-2025 Ford Explorer vehicles are affected. Drivers and passengers in the second row are most at risk if the seat switch binds.
Check if your 2020-2025 Ford Explorer has a second-row seat switch that binds or sticks. The recall covers all Explorer models from 2020 to 2025.
Call 1-866-436-7332 to get the recall number 25S67 and schedule a dealer inspection.
Dealers will inspect the second-row seat switch and replace the bezel if necessary at no cost.
Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
The switch for the easy-entry second-row outer seats may bind or stick, causing seats to unlatch, fold, or slide unexpectedly while driving.
This recall covers all 2020-2025 Ford Explorer vehicles. Check if your second-row seat switch binds or sticks.
Dealers will inspect the second-row seat switch and replace the bezel if necessary at no cost. Contact Ford customer service at 1-866-436-7332.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V393000 — Ford Ford Hello, I own a Ford that is covered by recall 25V393000 from Ford. The official recall notice states: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
