Ford is recalling certain 2020 Mustangs due to rearview camera issues that can cause crashes. Owners must have their camera inspected and replaced by dealers at no cost.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Ford is recalling 2020 Mustangs because their rearview cameras may not display images properly when reversing, increasing crash risk. Owners should have the camera checked by a dealer for free.
A rearview camera that fails to display images correctly can reduce the driver's view behind the vehicle. This increases the risk of a crash when reversing, especially in low visibility conditions.
Owners of 2020 Ford Mustangs are affected. Drivers using the rearview camera without proper functionality are at risk of crashes.
Check if your 2020 Mustang has a rearview camera that shows distorted, intermittent, or blank images when reversing. The recall covers specific model years and vehicles listed in the official notice.
Call 1-866-436-7332 to get information about the recall and next steps.
Dealers will inspect and replace the rearview camera as necessary at no cost.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
The rearview camera may display distorted, intermittent, or blank images when reversing, increasing crash risk.
Check if your 2020 Mustang has a rearview camera that shows distorted, intermittent, or blank images when reversing.
Dealers will inspect and replace the rearview camera as necessary at no cost.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V695000 — Ford Ford Hello, I own a Ford that is covered by recall 25V695000 from Ford. The official recall notice states: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
