Jayco is recalling 2019-2021 Entegra Qwest motorhomes for potential brake fluid loss due to fender liner chafing brake hoses, increasing crash risk. Owners must have brake hoses inspected and replaced by dealers.
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Jayco is recalling certain 2019-2021 Entegra Qwest motorhomes because the rear fender liner may chafe brake hoses, causing brake fluid loss and longer stopping distances. This could increase crash risk if the vehicle is used without proper braking.
The rear fender liner on the front axle can rub against the brake hose, causing brake fluid to leak. This reduces braking power, requiring longer stopping distances and increasing crash risk during sudden stops.
Owners of 2019-2021 Jayco Entegra Qwest motorhomes built on Mercedes-Benz Sprinter chassis are affected. Drivers using these vehicles without the fix may face longer stopping distances in emergencies.
Check if your motorhome was built between 2019 and 2021 and uses a Mercedes-Benz Sprinter chassis. The recall started July 14, 2020, and Jayco will notify owners.
Call Jayco customer service at 1-800-517-9137 to confirm your vehicle is affected and schedule a brake hose inspection.
Mercedes Sprinter dealers will inspect and replace the brake hoses and modify the fender liners at no cost.
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
The rear fender liner on the front axle may contact and chafe the brake hose, causing brake fluid loss and longer stopping distances.
Your vehicle is affected if it's a 2019-2021 Jayco Entegra Qwest motorhome built on a Mercedes-Benz Sprinter chassis.
Jayco will notify you and Mercedes Sprinter dealers will inspect and replace the brake hoses and modify the fender liners for free.
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 20V388000 — Jayco Jayco Hello, I own a Jayco that is covered by recall 20V388000 from Jayco. The official recall notice states: Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
