Volkswagen recalls 2019-2020 Audi A6 vehicles with mild-hybrid tech and 2.0TFSI engines due to moisture causing starter generator short circuits that could lead to fire.
A short circuit in the starter generator increases the risk of a fire.
Volkswagen is recalling certain 2019-2020 Audi A6 vehicles with mild-hybrid technology and 2.0TFSI engines. Moisture in the starter generator can cause electrical short circuits that increase fire risk.
Moisture can enter the starter generator, causing an electrical short circuit. This short circuit increases the risk of fire in the vehicle's electrical system.
Owners of 2019-2020 Audi A6 vehicles with mild-hybrid technology and 2.0TFSI engines are affected. Drivers of these vehicles are at risk if moisture enters the starter generator.
Check if your Audi A6 was manufactured in 2019 or 2020 and has mild-hybrid technology with a 2.0TFSI engine. The recall covers vehicles where moisture may enter the starter generator.
Call Volkswagen customer service at 1-800-893-5298 to schedule a replacement starter generator.
Dealers will replace the starter generator free of charge for affected vehicles.
Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.
Moisture may enter the starter generator and cause an electrical short circuit, increasing fire risk.
Your vehicle is affected if it is a 2019-2020 Audi A6 with mild-hybrid technology and a 2.0TFSI engine.
The recall began by May 22, 2020, but no specific deadline for replacement is stated.
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 20V153000 — Volkswagen Volkswagen Hello, I own a Volkswagen that is covered by recall 20V153000 from Volkswagen. The official recall notice states: Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.