Audi is recalling certain 2018-2020 Q7 models due to potential head injury risk from C-pillar padding in crashes. Owners must have C-pillar deformation elements replaced at dealerships.
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Audi is recalling 2018-2020 Q7 vehicles because their C-pillar padding might not absorb crash impacts well, increasing injury risk for unbelted occupants. This affects vehicles sold between 2018 and 2020.
During a crash, if an occupant isn't wearing a seatbelt, their head could hit the C-pillar padding. This padding may not absorb enough impact, increasing injury risk. The hazard is specific to crashes where the occupant isn't belted.
Owners of 2018-2020 Audi Q7 vehicles are affected. Unbelted occupants in crashes face higher injury risk due to the C-pillar padding design.
Check if your Audi Q7 was manufactured between 2018 and 2020. The recall covers all models in this range, as the issue is with the C-pillar padding design.
Call 1-800-253-2834 to schedule a replacement of the C-pillar deformation element.
Dealers will replace the C-pillar deformation element at no cost to fix the impact absorption issue.
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
The C-pillar padding may not absorb enough impact in crashes, increasing injury risk for unbelted occupants.
Your Audi Q7 was manufactured between 2018 and 2020. All models in this range are affected.
Contact Audi customer service at 1-800-253-2834 to arrange a free replacement of the C-pillar deformation element.
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 20V658000 — Audi Audi Hello, I own a Audi that is covered by recall 20V658000 from Audi. The official recall notice states: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
