Siemens recalls Symbia Intevo 16 SPECT/CT systems with software version VB20A that may not correctly handle certain calibration settings. Affected units need software updates to prevent imaging errors.
The Broad Quantification option of the Symbia product software version VB20A may not allow modification of two data input values. The failure occurs when the system with the Broad Quantification option is calibrated with phantoms that do not have a volume of 6500ml and/or when residual dose needs to be entered.
Siemens is recalling Symbia Intevo 16 SPECT/CT systems with specific software versions due to a calibration issue that could lead to inaccurate medical imaging results. This affects healthcare facilities using these systems for diagnostic imaging.
The software may not properly adjust two data input values when calibrated with phantoms that don't have a 6500ml volume or when residual dose needs entry. This could cause imaging errors in medical scans.
Healthcare facilities using Siemens Symbia Intevo 16 SPECT/CT systems with software version VB20A are most at risk. The recall targets specific serial numbers for calibration issues.
Check if your Symbia Intevo 16 system has software version VB20A and serial numbers 2136 or 2142. These specific units are affected by the calibration issue.
Verify your system's software version is VB20A and check the serial number against 2136 or 2142.
The software may not correctly handle two data input values when calibrated with specific phantoms or residual dose entries, potentially causing imaging errors.
No, the recall does not require immediate discontinuation. Affected units need software updates to address the calibration issue.
Check for software version VB20A and serial numbers 2136 or 2142 on your Symbia Intevo 16 system.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0093-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0093-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
