Siemens recalls Ysio Max radiographic system model 10762470 due to a software bug that may assign one X-ray image to two patients, risking incorrect medical diagnosis.
A software bug may lead to one image to be assigned to two different patients, which could potentially affect medical diagnosis.
Siemens is recalling a specific model of radiographic system (Ysio Max, model 10762470) because a software bug could cause one X-ray image to be linked to two different patients. This might lead to incorrect medical diagnoses if the images are used for treatment decisions.
The software bug causes one X-ray image to be assigned to two different patients. This could lead to medical errors if the images are used for diagnosis or treatment decisions, potentially affecting patient care outcomes.
Healthcare facilities using the Ysio Max model 10762470 radiographic system are affected. Patients receiving imaging from this specific model may be at risk of incorrect diagnoses due to the software issue.
Check if your Ysio Max radiographic system has the model number 10762470. The system is used in hospitals, clinics, and medical practices for X-rays and scans of the body. Serial numbers listed in the recall include many numbers starting with 24 and 25.
Verify your Ysio Max system model number is 10762470 to determine if it's affected.
The recall is for a software bug that could cause one X-ray image to be assigned to two patients, potentially affecting medical diagnosis. However, the risk is low and does not involve immediate danger to users.
Check if your Ysio Max system has model number 10762470. The recall includes specific serial numbers listed in the document.
The recall does not specify a remedy, so no action is required beyond checking if your system is affected.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1339-2020 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1339-2020 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
