Siemens recalls SOMATOM Scope Power (Model 10967888) due to potential unnecessary radiation exposure from a software issue. Affected units have specific serial numbers listed in the recall notice.
A potential risk of unnecessary radiation exposure due to a software issue
Siemens is recalling certain models of SOMATOM Scope Power medical imaging devices because of a software issue that could lead to unnecessary radiation exposure. This recall matters because radiation exposure, even at low levels, can pose health risks during medical procedures.
The software issue in the device could cause it to emit radiation at levels higher than intended during certain imaging procedures. This might result in unnecessary radiation exposure for patients and staff during medical scans.
Medical facilities that own or use the recalled SOMATOM Scope Power models (Model 10967888) are most at risk. Patients undergoing imaging procedures with these devices may be exposed to unnecessary radiation.
Check if your SOMATOM Scope Power device has the model number 10967888 and the specific serial numbers listed in the recall notice. The serial numbers are a long sequence of numbers provided in the record.
Verify your device has the model number 10967888 and one of the listed serial numbers.
The recall states there is a potential risk of unnecessary radiation exposure due to a software issue, but it does not indicate the device is unsafe when used correctly.
Your device is affected if it has the model number 10967888 and one of the specific serial numbers listed in the recall notice.
The recall does not specify a need to stop using the device immediately; the remedy is not stated in the record.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2477-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2477-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
