Siemens recalls certain SOMATOM Emotion 16 CT scanners due to a software issue that may cause unnecessary radiation exposure during medical imaging. Affected units have specific serial numbers listed in the recall notice.
A potential risk of unnecessary radiation exposure due to a software issue
Siemens is recalling specific models of its SOMATOM Emotion 16 CT scanners because a software issue could lead to unnecessary radiation exposure during medical imaging. This means patients might receive more radiation than intended, which could pose health risks over time.
The software issue in the scanner may cause it to deliver more radiation than intended during medical imaging procedures. This could lead to increased radiation exposure for patients, though the risk is not immediately dangerous and depends on the frequency of use.
Patients undergoing medical imaging with the recalled SOMATOM Emotion 16 CT scanners are most at risk, as the software issue could cause unnecessary radiation exposure during scans.
Check the serial number on your SOMATOM Emotion 16 scanner. The affected units have specific serial numbers listed in the recall notice, which include a long sequence of numbers starting with 32515.
Look for the serial number on your SOMATOM Emotion 16 scanner to see if it matches the list of affected serial numbers provided in the recall notice.
Siemens recalls certain SOMATOM Emotion 16 CT scanners due to a software issue that may cause unnecessary radiation exposure during medical imaging.
Check the serial number on your scanner against the list of affected serial numbers provided in the recall notice, which includes a specific sequence of numbers starting with 32515.
The recall notice does not specify a remedy, so affected users should contact Siemens directly for further instructions.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2473-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2473-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.