Philips recalls specific models of Brilliance Big Bore CT scanners due to risk of couch movement during patient loading/unloading if Emergency Stop is closed.
Closing the Emergency Stop may disable the horizontal motor, allowing the couch top to move during patient load or unload activities.
Philips is recalling certain Brilliance Big Bore CT scanners because closing the Emergency Stop button can cause the patient table to move while loading or unloading a patient. This could lead to injury if the table shifts unexpectedly during medical procedures.
Closing the Emergency Stop button can disable the horizontal motor that moves the patient table. If the table moves while a patient is being loaded or unloaded, it could cause injury from sudden movement or impact.
Healthcare facilities using the recalled CT scanners are most at risk, particularly during patient movement procedures where the table might shift unexpectedly.
Check for the model number 728243 on the scanner. Serial numbers range from 750002 to 75132 as listed in the recall notice. These scanners were sold for computed tomography imaging.
Ensure the Emergency Stop button is not closed during patient loading or unloading procedures to prevent table movement.
The affected model is the Brilliance Big Bore (Oncology) with model number 728243.
Check for the model number 728243 and serial numbers listed in the recall notice (750002 to 75132).
The recall does not specify a remedy, so users should monitor the Emergency Stop function to prevent table movement during patient procedures.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-1410-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-1410-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.