Philips recalls IQon Spectral CT scanners (model 728332) due to emergency stop button failure that may cause patient safety hazards during imaging procedures.
Closing the Emergency Stop may disable the horizontal motor, allowing the couch top to move during patient load or unload activities.
Philips is recalling IQon Spectral CT scanners with model number 728332 because closing the emergency stop button could disable the horizontal motor, potentially causing the patient table to move during patient loading or unloading. This poses a risk of injury to patients or staff during medical imaging procedures.
Closing the emergency stop button may disable the horizontal motor that moves the patient table. This could cause the table to shift unexpectedly while patients are being loaded or unloaded, potentially causing injury to patients or staff.
Healthcare facilities using Philips IQon Spectral CT scanners with model number 728332 are affected. Patients and medical staff during imaging procedures are at the highest risk of injury if the emergency stop button malfunctions.
Check for the model number 728332 on the scanner. Serial numbers 860002 through 860061 are affected. These scanners were sold for medical imaging use.
Verify that closing the emergency stop button does not disable the horizontal motor movement.
Model number 728332, with serial numbers 860002 through 860061.
Closing the emergency stop button may disable the horizontal motor, causing the patient table to move unexpectedly during patient loading or unloading.
The recall record does not specify a remedy or fix.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-1414-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-1414-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.