Philips recalls specific Brilliance 64 CT scanners (model 728231) due to emergency stop button malfunction that could cause patient movement during scans. Affected units have serial numbers 9541, 10207, 9890, 9633, 10561, 10655.
Closing the Emergency Stop may disable the horizontal motor, allowing the couch top to move during patient load or unload activities.
Philips is recalling certain Brilliance 64 CT scanners because the emergency stop button might disable the horizontal motor, potentially causing the patient table to move during scans. This could lead to injury if the patient is not properly secured.
The emergency stop button may disable the horizontal motor that moves the patient table. If this happens during patient loading or unloading, the table could move unexpectedly, potentially causing injury to the patient.
Healthcare facilities using the specific model of Brilliance 64 CT scanner with serial numbers 9541, 10207, 9890, 9633, 10561, or 10655 are most at risk. Patients undergoing scans with these units could be affected if the emergency stop button malfunctions.
Check for the model number 728231 on the scanner. Affected units have serial numbers: 9541, 10207, 9890, 9633, 10561, or 10655. These scanners are used for CT imaging in medical facilities.
Verify the model number is 728231 and the serial number matches one of the listed numbers: 9541, 10207, 9890, 9633, 10561, or 10655.
Reach out to Philips Medical Systems for further instructions on how to address the issue.
The recalled model number is 728231.
Serial numbers 9541, 10207, 9890, 9633, 10561, and 10655 are affected.
If the emergency stop button disables the horizontal motor during patient loading or unloading, the table could move unexpectedly, potentially causing injury.
The recall record does not specify a remedy, so contact Philips for further instructions.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-1413-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-1413-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.