Philips recalls Brilliance 16 Slice CT scanners (model 728246) due to emergency stop button malfunction potentially causing patient safety risks during scans.
Closing the Emergency Stop may disable the horizontal motor, allowing the couch top to move during patient load or unload activities.
Philips is recalling specific Brilliance 16 Slice CT scanners because a faulty emergency stop button could allow the patient table to move unexpectedly during scans. This poses a risk of injury to patients or staff if the table shifts while loading or unloading a patient.
The emergency stop button may become disabled, causing the patient table to move unexpectedly during patient loading or unloading. This could lead to injuries if the table shifts while a patient is being positioned or moved.
Healthcare facilities using Philips Brilliance 16 Slice CT scanners with model number 728246 are affected. Staff and patients using these scanners during procedures are at risk if the emergency stop button malfunctions.
Check for the model number 728246 on the scanner. Affected units were sold with serial numbers starting from 50231 to 30019.
Verify that the emergency stop button can be pressed and held to stop the table movement during scans.
No, only specific Brilliance 16 Slice CT scanners with model number 728246 are affected.
Check for model number 728246 and serial numbers between 50231 and 30019 on the scanner.
The recall requires checking the emergency stop function but does not require immediate discontinuation of use.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-1412-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-1412-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.