Siemens recalls 2003 SOMATOM Emotion Duo X-ray scanners due to potential incorrect radiation dose calculations for head scans, which could lead to unnecessary exposure in rare cases.
To inform customers of possible incorrect tube current calculations by the CARE Dose4D algorithm for head scans based on p.a. (posterior-anterior) or a.p. (anterior-posterior) topograms. Depending on the geometrical shape of the skull bone, it may happen in rare cases that the calculated dose distribution is not appropriate and could lead to unnecessary radiation exposure
Siemens is recalling its 2003 SOMATOM Emotion Duo X-ray scanners because a software algorithm might calculate radiation doses incorrectly for head scans, potentially causing unnecessary radiation exposure in rare cases. This could affect patients receiving head scans with this device.
The CARE Dose4D algorithm may calculate radiation doses incorrectly for head scans based on skull geometry. In rare cases, this could result in unnecessary radiation exposure to patients.
Patients receiving head scans with the recalled Siemens SOMATOM Emotion Duo X-ray scanner (2003 model) are most at risk. The device is used in medical facilities for imaging.
The recalled product is the Siemens SOMATOM Emotion Duo X-ray scanner from 2003. It is used for producing cross-section images of the body via computer reconstruction of X-ray data.
Identify if your scanner is the Siemens SOMATOM Emotion Duo (2003) model.
The recall indicates a rare possibility of unnecessary radiation exposure, but it is not a serious hazard for most users.
The affected scanner is the Siemens SOMATOM Emotion Duo (2003) model, which produces cross-section images via X-ray computer reconstruction.
The recall does not specify a remedy, so no action is required beyond checking if your scanner matches the description.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1459-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1459-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.