Siemens recalls 2003 SOMATOM Emotion X-ray scanners due to rare risk of incorrect radiation dose calculations for head scans, potentially causing unnecessary exposure. Affected units may need evaluation by a qualified technician.
to inform customers of possible incorrect tube current calculations by the CARE Dose4D algorithm for head scans based on p.a. (posterior-anterior) or a.p. (anterior-posterior) topograms. Depending on the geometrical shape of the skull bone, it may happen in rare cases that the calculated dose distribution is not appropriate and could lead to unnecessary radiation exposure
Siemens is recalling its 2003 SOMATOM Emotion X-ray scanners because a software algorithm might calculate radiation doses incorrectly for head scans, leading to unnecessary radiation exposure in rare cases. This could affect patients receiving head scans with the device.
The CARE Dose4D algorithm used in head scans might calculate radiation doses incorrectly depending on skull shape. This could result in unnecessary radiation exposure to patients in rare cases.
Patients undergoing head scans with the Siemens SOMATOM Emotion X-ray scanner from 2003 are most at risk. Healthcare facilities using this model may also be affected.
Check for the SOMATOM Emotion model with the serial number 3804890. This device was sold starting in 2003 for medical imaging.
Reach out to Siemens Medical Solutions USA, Inc. for guidance on whether your device needs evaluation.
The recall indicates a rare risk of incorrect radiation dose calculations for head scans, which could lead to unnecessary exposure. However, the risk is low and not expected to cause serious injury.
Look for the SOMATOM Emotion model with serial number 3804890, which was sold starting in 2003 for medical imaging.
Contact Siemens Medical Solutions USA, Inc. for evaluation by a qualified technician if you own or use this device.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1452-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1452-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.