Philips recalls Brilliance 16 CT scanners with specific serial numbers due to risk of serious injury from patient support head holder contacting the back wall during motion. Affected units require immediate action to prevent permanent impairment.
The patient support head holder could contact the back ISO shelter wall during manual or motorized motion through the gantry bore. This may result in a serious injury that would require medical intervention to preclude permanent impairment in certain scenarios.
Philips is recalling certain Brilliance 16 CT scanners that could cause serious injury if the patient support head holder contacts the back wall during motion. This risk may lead to permanent impairment requiring medical intervention.
The patient support head holder might contact the back ISO shelter wall when moving through the scanner's bore. This contact could cause serious injury requiring medical treatment to prevent permanent impairment in specific situations.
Healthcare facilities using the recalled Brilliance 16 CT scanners with specific serial numbers are most at risk. Patients undergoing scans on these units could face serious injury.
Check if your scanner has the model number 728240 and serial numbers 6147 or 6143. The product name is 'Brilliance 16 with DEPMED HARDENING KIT 12NC'.
Immediately stop using the affected scanner as it poses a risk of serious injury.
Model number 728240.
Serial numbers 6147 and 6143.
Check if your scanner has model number 728240 and serial numbers 6147 or 6143.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2175-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2175-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
