Philips recalls specific Brilliance 64 CT scanners with DEPMED HARDENING KIT 12NC that may cause serious injury during patient motion. Affected units require immediate action to prevent permanent impairment.
The patient support head holder could contact the back ISO shelter wall during manual or motorized motion through the gantry bore. This may result in a serious injury that would require medical intervention to preclude permanent impairment in certain scenarios.
Philips is recalling certain Brilliance 64 CT scanners that could cause serious injury if the patient support head holder contacts the back ISO shelter wall during motion. This risk requires immediate attention to prevent permanent injury.
The patient support head holder can contact the back ISO shelter wall during manual or motorized motion through the gantry bore. This contact may cause serious injury requiring medical intervention to prevent permanent impairment in certain scenarios.
Healthcare facilities using the recalled Brilliance 64 CT scanners with specific model and serial numbers are most at risk. Patients undergoing scans with these units may face serious injury.
Check for the model number 728231 and system serial numbers 10605 or 10708 or 9208 on the scanner. The product includes the DEPMED HARDENING KIT 12NC.
Immediately cease using the affected Brilliance 64 CT scanner to prevent potential serious injury.
Model number 728231 with system serial numbers 10605, 10708, or 9208.
The patient support head holder could contact the back ISO shelter wall during motion, potentially causing serious injury requiring medical intervention to prevent permanent impairment.
The recall record does not specify a remedy or fix.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2174-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2174-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
