Siemens recalls Artis zeego medical imaging systems with material no. 10280959 for potential black screen after power save mode, which could disrupt procedures. Affected units may need to cancel treatments or transfer patients.
After the Large Display returns from power save mode, it may not show an image, and stay black without showing an error message although X-ray is still possible. The problem does not occur during an ongoing procedure. If the problem occurs, the system cannot be operated normally. It may be necessary to cancel or restart the treatment or transfer the patient to an alternate or another system.
Siemens is recalling Artis zeego medical imaging systems with material number 10280959 because the large display may go black without showing an error message after returning from power save mode. This could prevent the system from operating normally during procedures, requiring treatment cancellation or patient transfer.
After the large display returns from power save mode, it may show a black screen without displaying an error message while X-ray is still possible. This can prevent the system from operating normally during procedures, potentially requiring treatment cancellation or patient transfer to another system.
Healthcare facilities using Siemens Artis zeego systems with material number 10280959 for angiography or fluoroscopy procedures are most at risk. Patients undergoing these procedures may need to be transferred to another system if the issue occurs.
Check for the material number 10280959 on the Artis zeego system. The product was sold between 2019 and 2021 based on the serial numbers listed.
After the display returns from power save mode, observe if it shows a black screen without an error message.
If the display goes black without an error message, stop the procedure and transfer the patient to another system.
No, the problem only occurs after the display returns from power save mode, not during active procedures.
Stop the procedure and transfer the patient to another system to avoid disruption.
Yes, the affected model is Artis zeego with material number 10280959.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2314-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2314-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
