Siemens recalls Artis Q ceiling systems with material no. 10848281 for potential display issues after power save mode. The system may show black screen without error when X-ray is active, requiring treatment cancellation or system restart.
After the Large Display returns from power save mode, it may not show an image, and stay black without showing an error message although X-ray is still possible. The problem does not occur during an ongoing procedure. If the problem occurs, the system cannot be operated normally. It may be necessary to cancel or restart the treatment or transfer the patient to an alternate or another system.
Siemens is recalling Artis Q ceiling systems with material number 10848281 for angiography and fluoroscopy procedures. After power save mode, the display may go black without showing an error message while X-ray is still possible, which could require stopping the procedure or restarting the system.
After power save mode, the display may stay black without an error message while X-ray is still active. This could prevent the system from operating normally, potentially requiring treatment cancellation or patient transfer to another system.
Medical professionals using Siemens Artis Q ceiling systems for imaging procedures are most at risk. Patients undergoing angiography or fluoroscopy may be affected if the system malfunctions during treatment.
Check for the material number 10848281 on the Artis Q ceiling system. The product was sold in the U.S. for angiography and fluoroscopy procedures.
After power save mode, if the display stays black without an error message while X-ray is active, the system may need to be restarted or treatment canceled.
No, the problem does not occur during an ongoing procedure.
If the display stays black without an error message while X-ray is active, you may need to cancel the treatment or restart the system.
The recall does not specify a fix; the remedy is null.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2304-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2304-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.