Philips recalls DigitalDiagnost Classic Dual-Detector models with stitching patient support due to footplate falling risk. Affected units have specific serial numbers. Stop using immediately to prevent injury.
The hook does not securely hold the footplate in the vertical position. Therefore, the footplate can fall or swing down and injury operator or patient.
Philips is recalling certain DigitalDiagnost Classic ultrasound machines because the footplate can fall or swing down, potentially injuring the operator or patient. This hazard requires immediate action to avoid serious injury.
The footplate does not securely hold the vertical position, so it can fall or swing downward. This movement could cause injury to either the operator or the patient during medical procedures.
Healthcare professionals using the DigitalDiagnost Classic ultrasound machines with specific serial numbers are most at risk. Patients and operators using the affected models could be injured if the footplate falls.
Check for the specific serial numbers listed: 422102/SN0902020, 435210/SN0902204, 460471/SN1002019, 433651/SN0902114, 427610/SN0902108, 470160/SN1102003, 447013/SN1002008, 445778/SN1002006, 420208/SN0902019.
Discontinue use of the affected DigitalDiagnost Classic ultrasound machines to prevent potential injury from a falling footplate.
The affected models are Philips DigitalDiagnost Classic, Dual-Detector (Stitching Patient Support) 712052 with specific serial numbers: 422102/SN0902020, 435210/SN0902204, 460471/SN1002019, 433651/SN0902114, 427610/SN0902108, 470160/SN1102003, 447013/SN1002008, 445778/SN1002006, 420208/SN0902019.
The footplate does not securely hold the vertical position, which can cause it to fall or swing down, potentially injuring the operator or patient.
Stop using the affected units immediately to prevent injury. Philips Medical Systems will provide further instructions for affected customers.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2857-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2857-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
