Philips Medical recalls DigitalDiagnost 4.1 Flex patient support units with serial numbers starting with SN15000 or SN16000. The footplate may fall or swing down, risking injury to operator or patient.
The hook does not securely hold the footplate in the vertical position. Therefore, the footplate can fall or swing down and injury operator or patient.
Philips Medical is recalling certain DigitalDiagnost 4.1 Flex patient support units because the footplate can fall or swing down, potentially injuring the operator or patient. Affected units have specific serial numbers listed in the recall notice.
The hook that holds the footplate in place does not secure it vertically. This can cause the footplate to fall or swing downward, which could injure the operator or patient during use.
Healthcare professionals using the DigitalDiagnost 4.1 Flex patient support units with the listed serial numbers are most at risk. Patients using these units may also be affected if the footplate falls.
Check the serial number on the unit, which starts with SN15000 or SN16000. The affected units are listed in the recall notice with specific serial numbers.
Look for a serial number starting with SN15000 or SN16000 on the unit.
The hook does not securely hold the footplate in the vertical position, so it can fall or swing down and cause injury to the operator or patient.
Check the serial number on the unit; affected units start with SN15000 or SN16000 as listed in the recall notice.
The recall notice does not specify a remedy, so contact Philips Medical for further instructions.
We’ve drafted a message you can send Philips Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-2854-2018 — Philips Medical Philips Medical Hello, I own a Philips Medical that is covered by recall Z-2854-2018 from Philips Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
