Philips recalls DigitalDiagnost 4 Flex patient support units with serial numbers SN17000395 and SN17000372 due to risk of footplate falling and causing injury during use.
The hook does not securely hold the footplate in the vertical position. Therefore, the footplate can fall or swing down and injury operator or patient.
Philips is recalling certain DigitalDiagnost 4 Flex patient support units because the footplate can fall or swing down, potentially injuring the operator or patient. This recall affects specific models with serial numbers SN17000395 and SN17000372.
The hook that holds the footplate in place does not secure it vertically. This means the footplate can fall or swing downward during use, which could injure the healthcare provider or patient.
Healthcare professionals using the DigitalDiagnost 4 Flex patient support units are most at risk. Patients using these units may also be affected if the footplate falls.
Check for the DigitalDiagnost 4 Flex patient support units with serial numbers SN17000395 or SN17000372. These units were sold by Philips Medical Systems.
Ensure the footplate stays securely in the vertical position before use. If it moves, stop using the device immediately.
The recalled device is the DigitalDiagnost 4 Flex / Value (Stitching Patient Support) 712028 with serial numbers SN17000395 and SN17000372.
The hook that holds the footplate does not securely hold it in the vertical position, which can cause the footplate to fall or swing down and injure the operator or patient.
The recall record does not mention a remedy or fix for this issue.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2842-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2842-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
