Philips recalls HM2000/3000 monitors with ceiling suspension that may detach, causing monitor falls and injury risk. Affected units sold 2003-2011.
There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander.
Philips is recalling certain HM2000/3000 monitors that have a ceiling suspension system which could detach and cause the monitor to fall, potentially injuring patients, users, or bystanders. This recall affects monitors sold between 2003 and May 2011.
The ceiling suspension system that holds the monitor may detach from its mounting shaft. If it detaches, the monitor can fall to the ground, creating a risk of injury to anyone in the vicinity.
Healthcare professionals using these monitors for vascular imaging, cardiac procedures, and neurovascular applications are most at risk. Patients and others nearby could also be injured if the monitor falls.
Check for the System Code 72239 on the monitor. Affected units were sold between 2003 and May 2011 for vascular, cardiovascular, and neurovascular imaging applications.
Look for the System Code 72239 on the monitor to confirm if it's affected.
The ceiling suspension system may detach from the mounting shaft, causing the monitor to fall and potentially injuring patients, users, or bystanders.
These monitors were sold between 2003 and May 2011.
Check for the System Code 72239 on the monitor. If affected, contact Philips for guidance on safe use or replacement.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-3238-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-3238-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
