Beckman Coulter recalls Kaluza C Flow Cytometry Software due to compatibility issues with Windows 7, 8, and 10 updates causing reporting delays.
Compatibility issue between the software and Microsoft updates to Windows 7, 8, and 10. The compatibility issue causes the software to be unusable which could result in a delay of reporting results.
Beckman Coulter is recalling Kaluza C Flow Cytometry Software versions that may not work after Windows 7, 8, or 10 updates. This could delay lab results reporting, so users should check if their software is affected.
The software has compatibility issues with recent Windows updates, making it unusable. This could delay lab result reporting, but does not cause physical harm or data loss.
Users of Kaluza C Flow Cytometry Software in the U.S. who have Windows 7, 8, or 10 updates installed may be affected. Lab technicians and researchers using this software are most at risk of delayed results.
Check if your software version includes one of the listed license types (Perpetual, Single Use, Network, Educational) and the specific UDI numbers provided in the recall notice.
Identify if your Kaluza C software version matches the listed license types and UDI numbers in the recall notice.
The software has compatibility issues with recent Windows 7, 8, and 10 updates, causing it to become unusable and potentially delaying lab result reporting.
If your software version matches the recalled licenses and UDI numbers, you should check the recall notice for next steps. Otherwise, no action is needed.
The recall record does not mention a remedy or fix for this compatibility issue.
We’ve drafted a message you can send Beckman Coulter to request your refund or repair — edit it as you like.
Subject: Recall Z-1982-2019 — Beckman Coulter Beckman Coulter Hello, I own a Beckman Coulter that is covered by recall Z-1982-2019 from Beckman Coulter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
