GE Healthcare recalls Centricity Universal Viewer Zero Footprint Client software versions 6.0 SP7 through SP9.0.1 for potential incorrect display of orientation markers when images are flipped or rotated. Affected units may require software updates to resolve.
Issue #1 affects Software Versions 6.0 SP7, SP7.0.1, SP7.0.2, SP7.0.3, SP8, SP8.0.1, SP8.0.a and SP8.0.2. When an image is flipped horizontally and vertically, the orientation markers appear correctly on the image to which they were applied. However, once new image rendering happens on this image or series (with scrolling; playing cin¿; maximizing or changing viewports/layouts; or synchronizing viewports and resizing the browser), the new image orientation is correctly maintained but the display of orientation markers can become incorrect. Issue #2 affects Software Versions 6.0 SP7, SP7.0.1, SP7.0.2, SP7.0.3, SP8, SP8.0.1, SP8.0.a, SP8.0.2, SP9 and SP9.0.1. When an image in a series is flipped and then rotated in Zero Footprint Viewer (ZFP), the orientation markers appear correctly on the image to which they were applied. However, once you navigate to another image in the series and the image you navigated to has a different orientation than the prior image from which you navigated, the new image orientation is correctly maintained but the display of orientation markers can become incorrect.
GE Healthcare is recalling specific versions of their Centricity Universal Viewer Zero Footprint Client software due to issues with orientation markers appearing incorrectly after certain image manipulations. This could lead to misinterpretation of medical images but does not pose a direct safety risk.
When images are flipped or rotated in the software, orientation markers may display incorrectly after scrolling, playing, maximizing, or changing viewports. This could lead to misinterpretation of medical images but does not cause physical harm.
Healthcare providers using the Centricity Universal Viewer Zero Footprint Client software with affected software versions (6.0 SP7 through SP9.0.1) are most at risk. The issue primarily affects medical imaging systems in hospitals and clinics.
Check if your software version is 6.0 SP7, SP7.0.1, SP7.0.2, SP7.0.3, SP8, SP8.0.1, SP8.0.a, SP8.0.2, SP9, or SP9.0.1. The product is used in medical imaging systems by healthcare providers.
Verify your software version by checking the product display information in the Centricity Universal Viewer Zero Footprint Client.
Install the latest software update from GE Healthcare to resolve the orientation marker issue.
This recall affects the Centricity Universal Viewer Zero Footprint Client software versions 6.0 SP7 through SP9.0.1. If your system uses these software versions, you are affected.
No, the issue only affects the display of orientation markers and does not pose a physical safety risk.
Contact GE Healthcare directly to obtain the latest software update for your specific version.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0641-2019 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0641-2019 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
