Philips Medical recalls Ingenuity TF PET/CT (non-RoHS) model 882456 due to software issues. A safety update is required to prevent potential risks in medical imaging systems.
A software update is being issued to correct multiple issues identified in the previous software version.
Philips Medical is recalling its Ingenuity TF PET/CT imaging system (model 882456) because a software update is needed to fix multiple issues. This recall affects medical facilities using the device, as outdated software could lead to imaging inaccuracies or safety concerns.
The software update addresses multiple issues in the previous version that could affect the accuracy of medical imaging. While the hazard is not described as causing serious injury, outdated software might lead to imaging errors or safety concerns in clinical settings.
Medical facilities that own or use the Ingenuity TF PET/CT (model 882456) are affected. Patients undergoing scans with this device may be at risk if the software issues are not corrected.
Check for the model number 882456 on the device. The recall includes serial numbers from 2003 to 2027. This device is used in medical imaging facilities for PET/CT scans.
Verify the current software version of the device to ensure it is updated to the latest version as per Philips Medical's instructions.
The recall is for a software update to correct multiple issues, but the hazard is described as low risk. Philips Medical states that the update is needed to prevent potential imaging inaccuracies.
Your device is affected if it has model number 882456 and serial numbers from 2003 to 2027. This device is used in medical imaging facilities for PET/CT scans.
No, the recall does not require stopping use. Medical facilities should update the software to address the issues, but the device can continue to be used safely after the update.
We’ve drafted a message you can send Philips Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-0823-2019 — Philips Medical Philips Medical Hello, I own a Philips Medical that is covered by recall Z-0823-2019 from Philips Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
