Philips recalls specific model Ingenuity TF PET/CT systems due to potential unresponsiveness after inactivity. Affected units may not complete scans. No remedy stated in recall notice.
Following a period of inactivity, the mass storage device may cause the acquisition console to become unresponsive. This may prevent an acquisition from proceeding.
Philips is recalling certain Ingenuity TF PET/CT medical imaging systems because a storage issue might cause the system to become unresponsive after being inactive. This could prevent scans from completing. The recall affects specific model numbers with serial numbers starting with 2071-2093.
After periods of inactivity, the storage device might cause the acquisition console to stop working. This could prevent medical scans from completing properly. The issue is related to system maintenance after being idle.
Healthcare facilities using the specific model numbers with serial numbers 2071-2093 are affected. Medical staff and patients using these systems could be impacted if scans are interrupted.
Check for the model number 882442 on the device. Look for serial numbers in the range 2071-2093 on the device label.
Verify if the system has become unresponsive after being inactive for a period of time.
The recall indicates a potential issue that could prevent scans from completing, but no serious injury risk is described.
The model number 882442 with serial numbers 2071-2093 are affected.
The recall does not specify a remedy or action to stop use; the issue is described as a potential system unresponsiveness after inactivity.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1392-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-1392-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
