Philips recalls SureSigns VS3 NBP monitors with product number 863069 due to software preventing accurate pulse rate readings above 240 bpm. Affected units may not alert for high heart rates.
System software inhibits the monitor and as a result does not measure, display and alarm for pulse rates above 240 beats per minute.
Philips is recalling SureSigns VS3 NBP patient monitors because their software stops measuring pulse rates above 240 beats per minute. This could lead to missed high heart rate alerts, which might be dangerous for patients with heart conditions.
The monitor's software intentionally blocks pulse rate readings above 240 beats per minute. This means it won't display or alarm for high heart rates, potentially missing critical health events in patients with cardiac issues.
Patients using the SureSigns VS3 NBP monitor for heart rate monitoring are most at risk. The recall affects medical devices used in healthcare settings.
Check for product number 863069 on the SureSigns VS3 NBP monitor. Serial numbers start with (01)00884838028890(21) or (01)00884838087075(21) followed by additional digits.
Verify if the monitor displays pulse rates above 240 beats per minute. If it does not, the device may be affected.
The recall indicates the monitor may not alert for high heart rates above 240 bpm, which could be risky for patients with cardiac conditions. However, the specific danger level is not described as requiring immediate stop use.
Check for product number 863069 and serial numbers starting with (01)00884838028890(21) or (01)00884838087075(21) followed by additional digits.
The recall does not specify a remedy, so the official notice does not provide instructions for action.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1317-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-1317-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
