Philips recalls SureSigns VS3 NBP Temp monitors with product number 863070 due to software that fails to measure pulse rates above 240 beats per minute, potentially missing critical patient data.
System software inhibits the monitor and as a result does not measure, display and alarm for pulse rates above 240 beats per minute.
Philips is recalling SureSigns VS3 NBP Temp monitors that have software issues preventing them from measuring pulse rates above 240 beats per minute. This could lead to missing critical patient data during emergencies, especially for patients with heart conditions.
The monitor's software stops tracking pulse rates above 240 beats per minute, which can happen during severe heart events. This means the device might not detect critical changes in a patient's condition, potentially delaying emergency response.
Patients using this monitor for medical monitoring are affected. Those with heart conditions requiring precise pulse rate tracking are at higher risk.
Check for product number 863070 on the monitor. Serial numbers start with (01)00884838028890(21) or (01)00884838087075(21) followed by additional digits.
Look for product number 863070 and serial numbers starting with (01)00884838028890(21) or (01)00884838087075(21).
The software inhibits the monitor from measuring pulse rates above 240 beats per minute, which could lead to missing critical patient data during emergencies.
The recall record does not specify a remedy, so check with Philips for further instructions.
The hazard is low risk as it only affects pulse rates above 240 beats per minute, which is uncommon in most medical scenarios.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1318-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-1318-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
