GE Healthcare recalls Centricity PACS-IW software versions 3.6.0 through 3.7.3.9 SP1-SP3 and 3.7.3 SPa10. These versions may show missing image series in exams without warning. Affected units have specific model numbers and serial numbers listed in the recall.
There is a potential that one or more image series (i.e., all images within an image set) may be missing from an exam without a warning displayed in the viewer.
GE Healthcare is recalling certain versions of their Centricity PACS-IW medical imaging software. The software may display missing image series in exams without warning, which could lead to incomplete medical records. This recall affects specific software versions and model numbers.
The software may show missing image series (all images in an exam set) without warning. This could result in incomplete medical records if the issue is not noticed, but it does not cause physical harm or immediate danger to users.
Healthcare facilities using GE Centricity PACS-IW software versions 3.6.0 through 3.7.3.9 SP1-SP3 and 3.7.3 SPa10 are most at risk. The recall applies to specific model numbers and serial numbers listed in the notice.
Check if your software version is 3.6.0 through 3.7.3.9 SP1-SP3 or 3.7.3 SPa10. Affected units have specific model numbers (2052831-00x, 2050578-0xx, 2090228-002, 2052782-00x) and serial numbers listed in the recall notice.
Verify your Centricity PACS-IW software version. If it is 3.6.0 through 3.7.3.9 SP1-SP3 or 3.7.3 SPa10, it is affected.
Check if your unit has model numbers 2052831-00x, 2050578-0xx, 2090228-002, or 2052782-00x.
No, this recall does not pose a physical danger. The software may show missing image series without warning, which could lead to incomplete medical records but does not cause injury or harm.
Check if your software version is 3.6.0 through 3.7.3.9 SP1-SP3 or 3.7.3 SPa10. Affected units have specific model numbers and serial numbers listed in the recall notice.
The recall does not require immediate action. You can check for updates or contact GE Healthcare for guidance on resolving the issue.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1781-2019 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-1781-2019 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.