Siemens recalls specific model X-ray machines due to power supply failure causing X-ray tube voltage issues. Affected units may not produce X-rays during procedures. Contact for repair or replacement.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling certain AXIOM Artis FC X-ray machines because a power supply issue can cause the X-ray tube to fail during procedures. This means the machine may not produce X-rays when needed, potentially affecting medical imaging.
The power supply in the generator control can fail sporadically above a specific voltage threshold. When this happens, the X-ray tube stops receiving required voltage, making it impossible to produce X-rays during procedures. This issue could occur mid-treatment, interrupting medical imaging.
Healthcare facilities using the specific model number 5904433 X-ray machines are affected. Patients undergoing X-ray procedures with these machines may be at risk if the issue occurs during their treatment.
Check for the model number 5904433 on the machine. Serial numbers 10436, 10444, 10425, 10433, and 10435 are also affected. These machines were sold with specific serial numbers.
Identify the model number on the machine to confirm if it matches 5904433.
Reach out to Siemens Medical Solutions for guidance on next steps.
A tolerance issue in the power supply can cause generator A100 failure, preventing the X-ray tube from receiving required voltage during procedures.
The X-ray tube stops working, which means the procedure may need to be interrupted or restarted.
Look for model number 5904433 and serial numbers 10436, 10444, 10425, 10433, or 10435 on the machine.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2012-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2012-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
