Siemens recalls AXIOM Artis dMP X-ray machines with model 7555365 due to power supply tolerance issues that can prevent X-ray function during procedures. Affected units may require repair or replacement.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling specific models of AXIOM Artis dMP X-ray machines because a power supply issue can cause the X-ray tube to stop working during procedures. This means the machine may not produce X-rays when needed, potentially affecting medical imaging.
The power supply has a tolerance issue that can cause generator A100 failure when voltage exceeds a specific threshold. This prevents the X-ray tube from receiving required voltage, making X-ray imaging impossible during procedures. The issue occurs sporadically but may happen while an X-ray is being performed.
Healthcare facilities using Siemens AXIOM Artis dMP X-ray machines with model number 7555365 are affected. Medical staff and patients using these machines during procedures are at risk of interrupted imaging.
Check for the model number 7555365 on the machine. Serial numbers listed in the recall include 57204, 57089, 57077, and other numbers provided in the official notice.
Look for the model number 7555365 on the machine to confirm if it is affected.
The power supply has a tolerance issue that can cause generator A100 failure, preventing the X-ray tube from receiving required voltage during procedures.
The recall does not specify a remedy, so contact Siemens directly for guidance on next steps.
The issue can cause X-ray imaging to stop during procedures, but it is not described as causing serious injury or death in normal use.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2023-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2023-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
