Siemens recalls specific AXIOM Artis dTC X-ray machines (model 7413078) due to power supply tolerance issues that can cause X-ray tube failure during procedures. Affected units have listed serial numbers.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling specific AXIOM Artis dTC X-ray machines with model number 7413078 because a power supply issue may cause the X-ray tube to stop working during procedures. This could prevent imaging and requires immediate attention from medical facilities using these machines.
The power supply has a tolerance issue that can cause generator A100 failure when voltage exceeds a specific threshold. This may result in the X-ray tube not receiving required voltage, making X-ray imaging impossible during procedures. The issue occurs sporadically but can happen mid-procedure.
Medical facilities using the recalled AXIOM Artis dTC X-ray machines with model number 7413078 are most at risk. Patients undergoing X-ray procedures with these machines may experience interrupted imaging.
Check if your AXIOM Artis dTC X-ray machine has model number 7413078. Affected units have specific serial numbers listed in the recall notice. The recall covers 70+ units sold in the U.S.
Verify your X-ray machine's model number is 7413078 to determine if it's affected.
Reach out to Siemens Medical Solutions USA, Inc for further assistance with the recall.
The power supply has a tolerance issue that can cause generator A100 failure when voltage exceeds a specific threshold, potentially stopping X-ray imaging during procedures.
Check if your AXIOM Artis dTC X-ray machine has model number 7413078 and one of the listed serial numbers (70+ specific numbers provided in the recall).
Contact Siemens Medical Solutions USA, Inc for further assistance with the recall. The recall does not include a specific remedy like repair or replacement.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2021-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2021-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.