Preventice recalls BodyGuardian Heart Remote Monitoring Kits with BC-1001-A or BC1001-D monitors that may give inaccurate heart data, risking incorrect health assessments.
The device data being collected and transferred to the monitoring center may not be accurate due to nonvalidated association between the phone software and the heart monitors, therefore, the patient's report should not be used to evaluate their condition.
Preventice is recalling BodyGuardian Heart Remote Monitoring Kits that include specific heart monitors and phone models. The data collected may not be accurate, so patients should not rely on these readings to assess their health condition.
The phone software and heart monitors aren't properly connected, so the data sent to the monitoring center might be wrong. This means patients shouldn't use the readings to judge their health condition.
Patients using the BodyGuardian Heart Remote Monitoring Kit with BC-1001-A or BC1001-D monitors and compatible phones. Those with heart conditions are most at risk due to potential inaccurate readings.
Check for BodyGuardian Heart Remote Monitoring Kits with BC-1001-A or BC1001-D monitors and phones labeled BP1008 or BP10014. The kit includes specific software versions and model numbers listed in the recall.
Identify the kit by checking the model numbers on the monitors and phone.
The phone software and heart monitors aren't properly connected, so the data sent to the monitoring center might be wrong.
The recall record doesn't specify a remedy, so check the kit details and contact Preventice for further instructions.
The data may not be accurate, so patients shouldn't rely on the readings to assess their health condition.
We’ve drafted a message you can send Preventice to request your refund or repair — edit it as you like.
Subject: Recall Z-2479-2020 — Preventice Preventice Hello, I own a Preventice that is covered by recall Z-2479-2020 from Preventice. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
