Change Healthcare recalls specific ECG management software versions due to potential inaccurate heart rate estimation when using grid squares in Sequential ECG format. Affected users should check their software version and contact support.
Inaccurate estimation of the heart rate may occur in instances where the user is estimating heart rate counting grid squares using the Sequential ECG format
Change Healthcare recalls certain versions of their ECG management software because users might miscount heart rate squares in the Sequential ECG format, leading to inaccurate readings. This could affect medical decisions if not corrected.
The software's Sequential ECG format requires users to count grid squares to estimate heart rate. If users miscount, the heart rate reading becomes inaccurate, which could lead to incorrect medical decisions if the error is significant.
Healthcare providers using the recalled software versions are most at risk, particularly those relying on manual heart rate estimation from the grid squares. Patients are not directly affected by this issue.
Check your software version against the listed versions: McKesson Cardiology 13.2.1 HF1, 13.2.1 HF2, 14.0, 14.0 HF1, 14.0 HF2 for McKesson Cardiology, and 14.1.1, 14.2 for Change Healthcare.
Identify your software version by checking the product details or documentation.
McKesson Cardiology versions 13.2.1 HF1, 13.2.1 HF2, 14.0, 14.0 HF1, 14.0 HF2 and Change Healthcare versions 14.1.1, 14.2.
Check your software version against the listed versions: McKesson Cardiology 13.2.1 HF1, 13.2.1 HF2, 14.0, 14.0 HF1, 14.0 HF2 and Change Healthcare 14.1.1, 14.2.
No, but you should check your software version to ensure you have a non-recalled version.
We’ve drafted a message you can send Change Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1682-2020 — Change Healthcare Change Healthcare Hello, I own a Change Healthcare that is covered by recall Z-1682-2020 from Change Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
