GE Healthcare recalls Achilles Insight Bone Sonometers with European CEE-7/7 Type Power Cords for countries requiring three protruding pin plugs for protective earth connection.
Certain Achilles Express and Achilles Insight systems were shipped with European CEE-7/7 Type Power Cords to countries where three protruding pin plugs are required for protective earth connection.
GE Healthcare is recalling certain Achilles Insight Bone Sonometers that came with European CEE-7/7 Type Power Cords. These cords may not provide proper protective earth connection in countries requiring three protruding pins, which could lead to electrical hazards.
The power cords shipped with these devices have only two protruding pins instead of three required for protective earth connection in some countries. This could cause electrical shocks or equipment damage if the device is used in regions where three-pin plugs are necessary for safety.
Users in countries requiring three protruding pin plugs for protective earth connection are most at risk. This includes medical professionals and patients using the device in those regions.
Check for the specific system IDs listed in the recall notice. These include model numbers like AWI33021, AWI33682, and many others starting with '83033603652009' or similar patterns.
Inspect the power cord for the presence of three protruding pins for protective earth connection.
Reach out to GE Healthcare for guidance on whether your device needs replacement or repair.
No, but you should check the power cord for three protruding pins. If your device is in a country requiring three pins, contact GE Healthcare for next steps.
Countries where three protruding pin plugs are required for protective earth connection. This includes many European countries but not all.
Your device is recalled if it has one of the specific system IDs listed in the recall notice, such as AWI33021 or 83033603652009.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0112-2020 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0112-2020 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
