GE Healthcare recalls Achilles Express Bone Sonometer models with European CEE-7/7 Type Power Cords that lack protective earth connection pins for countries requiring three protruding pins.
Certain Achilles Express and Achilles Insight systems were shipped with European CEE-7/7 Type Power Cords to countries where three protruding pin plugs are required for protective earth connection.
GE Healthcare is recalling certain Achilles Express Bone Sonometer models that came with European CEE-7/7 power cords. These cords don't have the required protective earth connection pins for countries that need three protruding pins, which could cause electrical hazards if used improperly.
The power cords shipped with these devices have only two pins instead of three required for protective earth connection in some countries. This could lead to electrical shock or damage if the device is plugged into a socket that needs the third pin for safety.
Users of the recalled Achilles Express Bone Sonometer models in countries requiring three protruding pins for protective earth connection. Medical professionals and patients using these devices are most at risk if the power cord is improperly connected.
Check for the specific system IDs listed in the recall notice. The affected models include those with system IDs like ACE34924, AWE11358, ACE34606, and others listed in the recall record.
Inspect the power cord for the presence of three protruding pins instead of two. If it has only two pins, it is part of the recall.
The power cord lacks the third protective earth connection pin required in some countries, which could lead to electrical shock or device damage if plugged into a socket that needs this safety feature.
No, the recall does not require immediate discontinuation of use. The device can be used safely if the power cord is properly connected to a compatible outlet.
Check the system ID on your device against the list of affected models provided in the recall notice.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-0113-2020 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-0113-2020 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
