Philips recalls specific HeartStart HS1 Onsite and HSI Home AED models due to a Printed Circuit Assembly not meeting quality standards. Affected units may have manufacturing defects.
Affected devices contain a Printed Circuit Assembly (PCA) that was not manufactured/repaired in accordance to quality standards.
Philips is recalling certain HeartStart HS1 Onsite and HSI Home AEDs because the internal Printed Circuit Assembly (PCA) was not manufactured to quality standards. This could lead to potential device failure, though the recall does not specify immediate safety risks.
The recalled devices contain a Printed Circuit Assembly that was not manufactured or repaired according to quality standards. This could lead to potential device failure, but the recall does not specify immediate safety risks like injury or fire.
Homeowners with the specific Philips HeartStart HS1 Onsite (Model M5066A) or HSI Home (Model M5068A) AEDs listed in the serial numbers above are affected. People using these devices for emergency medical purposes are most at risk if the PCA fails.
Check if your AED has the model numbers M5066A (HS1 Onsite) or M5068A (HSI Home) and the serial numbers listed in the recall notice. The specific model and serial numbers are provided in the recall details.
Identify if your AED is a Philips HeartStart HS1 Onsite (Model M5066A) or HSI Home (Model M5068A) with the listed serial numbers.
The recall is due to a Printed Circuit Assembly (PCA) that was not manufactured or repaired according to quality standards.
The recall does not specify immediate safety risks, so there is no need to stop using it now. However, you should check if your device is affected.
Check the model number and serial number against the list provided in the recall notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1272-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-1272-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.