Philips recalls HeartStart MRx Processor Board PCA Replacement Kits with damaged ESD bags that could cause injury during medical device use. Affected units have specific serial numbers.
Damaged ESD bags used for storing components in Processor PCA Replacement Kits
Philips is recalling HeartStart MRx Processor Board PCA Replacement Kits that contain damaged ESD bags. These bags could cause injury if the device is used improperly during medical procedures.
Damaged ESD bags in the replacement kits could lead to improper handling of the processor board, potentially causing injury during medical procedures. The hazard is not described in detail about how injuries might occur.
Qualified medical personnel using Philips HeartStart MRx monitors in hospitals or prehospital settings are most at risk. Affected units have specific serial numbers listed in the recall.
Check for serial numbers: CO1-1643IDOTDB, CO1-1639100N3T, C01-16391D0NB2, CO1-1639100N43, C01-1639100ND0, C01-16391D0N6N, C01-16391D0N4N, C01-1639IDON1J. The kits are components of the Philips HeartStart MRx monitor/defibrillator.
Look for specific serial numbers listed in the recall: CO1-1643IDOTDB, CO1-1639100N3T, C01-16391D0NB2, CO1-1639100N43, C01-1639100ND0, C01-16391D0N6N, C01-16391D0N4N, C01-1639IDON1J.
Damaged ESD bags in the replacement kits could cause injury during medical procedures if the processor board is handled improperly.
Qualified medical personnel using Philips HeartStart MRx monitors in hospitals or prehospital settings.
Check for specific serial numbers: CO1-1643IDOTDB, CO1-1639100N3T, C01-16391D0NB2, CO1-1639100N43, C01-1639100ND0, C01-16391D0N6N, C01-16391D0N4N, C01-1639IDON1J.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2064-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-2064-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
