Cardinal Health recalls Genius 2 Tympanic Thermometers with item code 303063 made after Dec 2017 due to potential accuracy drift. Readings may exceed tolerance limits, causing inaccurate fever measurements.
The frequency of calibration for the Genius Tympanic Thermometer as stated in the operating manual may not ensure that thermometers always remain within the stated accuracy range (¿ 0.2¿C for Genius 2 and ¿ 0.3¿C for Genius 3 thermometers). The measurement readings drift upwards over time, which means that the thermometers could exceed the upper stated accuracy tolerance of +0.2¿C for Genius 2 or +0.3¿C for Genius 3.
Cardinal Health is recalling Genius 2 Tympanic Thermometers with item code 303063 made after December 10, 2017. These thermometers may give higher than accurate readings over time, which could lead to incorrect fever measurements.
The thermometer's calibration may drift over time, causing readings to be higher than the stated accuracy tolerance. This means the device might show a fever when there isn't one, or miss a fever that's actually present.
Parents and caregivers who use the thermometer for children's fevers are most at risk. The recall affects specific models made after December 10, 2017.
Check for the item code 303063 on the thermometer. The product was made after December 10, 2017 and has a serial number starting with N17606406 or higher.
Look for item code 303063, manufactured after December 10, 2017, with serial number >= N17606406.
The thermometer may drift to give higher readings over time, potentially causing inaccurate fever measurements.
Check for item code 303063, manufactured after December 10, 2017, with serial number starting with N17606406 or higher.
The recall does not require immediate action, but you should check if your thermometer is affected and consider replacing it if needed.
We’ve drafted a message you can send Cardinal Health to request your refund or repair — edit it as you like.
Subject: Recall Z-0993-2020 — Cardinal Health Cardinal Health Hello, I own a Cardinal Health that is covered by recall Z-0993-2020 from Cardinal Health. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.