Cardinal Health recalls discontinued Genius 2 Tympanic Thermometers (2017+) due to calibration drift causing inaccurate readings. Affected units may show higher temperatures than actual.
The frequency of calibration for the Genius Tympanic Thermometer as stated in the operating manual may not ensure that thermometers always remain within the stated accuracy range (¿ 0.2¿C for Genius 2 and ¿ 0.3¿C for Genius 3 thermometers). The measurement readings drift upwards over time, which means that the thermometers could exceed the upper stated accuracy tolerance of +0.2¿C for Genius 2 or +0.3¿C for Genius 3.
Cardinal Health is recalling discontinued Genius 2 Tympanic Thermometers made after October 2016 because they drift upward over time, potentially giving falsely high temperature readings. This could lead to incorrect health decisions if used for fever measurement.
The thermometer's accuracy decreases over time, causing readings to drift upward. This means it may show higher temperatures than actual, potentially leading to unnecessary medical concerns or missed health issues.
Parents and caregivers who use the thermometer for children's fevers. The risk is highest for those using it frequently without proper calibration checks.
Check for the item code 303000 on the thermometer. Units made after October 1, 2016, with serial numbers 16598087 or higher are affected.
Verify if your thermometer has been calibrated within the last 12 months as per the manufacturer's guidelines.
No, this model is discontinued and no longer sold.
The thermometer may show higher temperatures than actual, potentially leading to incorrect health decisions.
Check if your unit meets the affected criteria (made after October 1, 2016 with serial number >= 16598087). If so, contact Cardinal Health for calibration guidance.
We’ve drafted a message you can send Cardinal Health to request your refund or repair — edit it as you like.
Subject: Recall Z-0990-2020 — Cardinal Health Cardinal Health Hello, I own a Cardinal Health that is covered by recall Z-0990-2020 from Cardinal Health. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.